{"id":7337,"date":"2026-06-16T12:15:30","date_gmt":"2026-06-16T12:15:30","guid":{"rendered":"https:\/\/robolopa.si\/?page_id=7337"},"modified":"2026-06-26T07:04:01","modified_gmt":"2026-06-26T07:04:01","slug":"vracila-in-reklamacije","status":"publish","type":"page","link":"https:\/\/robolopa.si\/hr\/vracila-in-reklamacije\/","title":{"rendered":"Povrati i reklamacije"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Povrati, reklamacije i nesukladnost robe<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">Pravo na odustanak od ugovora<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Svi RoboLopa proizvodi izra\u0111uju se prema narud\u017ebi kupca i nisu serijski proizvodi sa zalihe.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">U skladu s \u010dlankom 135. slovenskog Zakona o za\u0161titi potro\u0161a\u010da (ZVPot-1), kupac nema pravo odustati od ugovora u roku od 14 dana bez navo\u0111enja razloga jer je rije\u010d o robi izra\u0111enoj po narud\u017ebi ili prilago\u0111enoj pojedinom kupcu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To vrijedi za sve RoboLopa proizvode, uklju\u010duju\u0107i proizvode koji sadr\u017ee:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>izrez logotipa,<\/li>\n\n\n\n<li>natpis,<\/li>\n\n\n\n<li>ku\u0107ni broj,<\/li>\n\n\n\n<li>motiv po mjeri,<\/li>\n\n\n\n<li>druge personalizirane elemente.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Navedeno ne utje\u010de na prava kupca u slu\u010daju nesukladnosti robe ili mogu\u0107ih nedostataka proizvoda.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Reklamacije<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ako smatrate da proizvod nije u skladu s narud\u017ebom, o\u0161te\u0107en je ili ima nedostatak, obavijestite nas \u0161to prije.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Na e-mail adresu:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <a href=\"mailto:prodaja@robolopa.si\">prodaja@robolopa.si<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">po\u0161aljite nam:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>broj narud\u017ebe,<\/li>\n\n\n\n<li>kratak opis problema,<\/li>\n\n\n\n<li>fotografije proizvoda.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Svaku reklamaciju obradit \u0107emo pojedina\u010dno i u skladu s va\u017ee\u0107im propisima Republike Slovenije.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Nesukladnost robe<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ako pri preuzimanju ili tijekom uporabe utvrdite da proizvod nije u skladu s ugovorom, imate prava zbog nesukladnosti robe kako ih ure\u0111uje slovenski Zakon o za\u0161titi potro\u0161a\u010da (ZVPot-1).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nakon primitka reklamacije pregledat \u0107emo proizvod i \u0161to prije vas obavijestiti o daljnjem postupku te, ako je zahtjev opravdan, osigurati odgovaraju\u0107e rje\u0161enje.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">O\u0161te\u0107enje tijekom dostave<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ako pri preuzimanju primijetite o\u0161te\u0107enu ambala\u017eu ili o\u0161te\u0107enje proizvoda, preporu\u010dujemo da o\u0161te\u0107enje fotografirate i \u0161to prije nas obavijestite na:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <a href=\"mailto:prodaja@robolopa.si\">prodaja@robolopa.si<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tako \u0107emo br\u017ee rije\u0161iti reklamaciju s dostavnom slu\u017ebom.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Kontakt<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ANIMATIONIKO, Niko Bala\u017eic s.p.<br>Panonska ulica 32<br>9231 Beltinci<br>Slovenija<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <a href=\"mailto:prodaja@robolopa.si\">prodaja@robolopa.si<\/a><br>\ud83d\udcde 040 823 124<\/p>","protected":false},"excerpt":{"rendered":"<p>Vra\u010dila, reklamacije in neskladnost blaga Pravica do odstopa od pogodbe Vsi izdelki RoboLopa so izdelani po naro\u010dilu kupca in niso serijski izdelki iz zaloge. Skladno s 135. \u010dlenom Zakona o varstvu potro\u0161nikov (ZVPot-1) kupec nima pravice do odstopa od pogodbe v roku 14 dni brez navedbe razloga, saj gre za blago, izdelano po naro\u010dilu oziroma &hellip; <a href=\"https:\/\/robolopa.si\/hr\/vracila-in-reklamacije\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Povrati i reklamacije<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-7337","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/robolopa.si\/hr\/wp-json\/wp\/v2\/pages\/7337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/robolopa.si\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/robolopa.si\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/robolopa.si\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/robolopa.si\/hr\/wp-json\/wp\/v2\/comments?post=7337"}],"version-history":[{"count":2,"href":"https:\/\/robolopa.si\/hr\/wp-json\/wp\/v2\/pages\/7337\/revisions"}],"predecessor-version":[{"id":7457,"href":"https:\/\/robolopa.si\/hr\/wp-json\/wp\/v2\/pages\/7337\/revisions\/7457"}],"wp:attachment":[{"href":"https:\/\/robolopa.si\/hr\/wp-json\/wp\/v2\/media?parent=7337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}